Service feedback

Terms of Use

Draft: the text is being reviewed by a lawyer.

1. Parties and subject

These terms govern the use of Service feedback by client stores.

2. Account and access

Sign-in with two-factor authentication; the client is responsible for its users.

3. Client data and processing

The service processes customer data on behalf of the client (data processing agreement).

4. Acceptable use

No spam; the client follows the rules of messaging providers and Google.

5. Availability and support

The service runs around the clock; planned maintenance is announced in advance.

6. Limitation of liability

The service is not responsible for the content of customer feedback.

7. Termination and data return

After termination the client receives an export of its data, which is then deleted.

8. Changes to the terms

A new version is published on this page with its date.

9. Contacts

The contact address is on the Contacts page.